Safety

Solutions to safety related queries.

What happens when I use the Report Abuse button?
Our team will inspect the profile of the person as per your report request & if the person is not adhering to the XOXO Tours’s ‘Terms Of Use’, the necess...
Fri, 1 Dec, 2017 at 6:50 PM
I met a travel partner and the experience was negative. What should I do?
You may report the profile (and block, if needed).
Fri, 1 Dec, 2017 at 6:50 PM
I heard of someone charging for their couch. Is that okay?
No. That is not okay. XOXO Tours is an app developed to connect with people while one travels. So people who are travel enthusiasts, travel bloggers/vlogger...
Fri, 1 Dec, 2017 at 6:51 PM
I met or interacted with a member who I think should not be part of our community. Will you remove the profile?
You can simply block the member to avoid any kind of further conversation. Rest you report a profile to our team. Our team is always ready to help you and pr...
Fri, 1 Dec, 2017 at 6:51 PM
How does XOXO Tours get involved in disputes between users?
Please click on ‘Report’ in the particular user’s profile or in ‘Help’ section to raise such requests. And once you do so, our team will inspect the profile ...
Fri, 1 Dec, 2017 at 6:51 PM
Someone I know had a bad experience. Can I write to XOXO Tours for them?
Yes, you may drop an email of your experience to us even if it’s bad and our members will strive hard to improve the services. We will make sure that we mak...
Fri, 1 Dec, 2017 at 6:52 PM
Can I warn other users publicly about a problem I’ve been having with another member?
Not required. You may just report the profile (and block, if needed) & if the person is found not adhering to our terms & guidelines we will do the n...
Fri, 1 Dec, 2017 at 6:52 PM
Can you stop someone who is bothering me or trolling in the groups? What are the community guidelines?
Yes! You may report the profile & also block (if needed).
Fri, 1 Dec, 2017 at 6:52 PM