Billing & Payment
Solutions to billing, payment and other similar queries.
Visit ‘Upgrade’ section to learn about different plans and open each plan to learn benefits of each.
Fri, 1 Dec, 2017 at 6:27 PM
Only 2 forms of payment methods i.e. debit/credit card or net banking are allowed on XOXO Tours.
Fri, 1 Dec, 2017 at 6:28 PM
It is a 3 digit code which can be found at the back of your credit or debit card.
Fri, 1 Dec, 2017 at 6:28 PM
Please go to ‘My Account’ Section to view or edit your billing information.
Fri, 1 Dec, 2017 at 6:29 PM
Yes. The app convert & show the price in a currency according to your location.
Fri, 1 Dec, 2017 at 6:30 PM
It is a recurring plan (only in case of annual or monthly plans). You have to cancel it in ‘My Account’ section if you don’t want to continue using the app ...
Fri, 1 Dec, 2017 at 6:32 PM
Yes! XOXO Tours is using world class payment gateway to keep your payments and card or bank information secured.
Fri, 1 Dec, 2017 at 6:36 PM
You may report the problem to us. We will check & rectify if the problem is on our end. Otherwise, you may have to check that with your bank.
Fri, 1 Dec, 2017 at 6:38 PM
Please click on ‘Refund’ in ‘Help’ section to initiate a refund request.
Fri, 1 Dec, 2017 at 6:38 PM
The registered name of ‘XOXO Tours’ i.e. ‘XOXO Tours LLC’ will be shown in your credit/debit card or bank account statement.
Fri, 1 Dec, 2017 at 6:45 PM